Callers are never put on hold and all calls are answered within 5 seconds. All messages recorded direct from the caller in their own voice.
Using the newest technology and the best customer care team, your patients are handled professionally, efficiently and cost-effectively.
We provide a phone service and answering system; no need to invest in any equipment. We serve all industries, including; HVAC, real estate, roofing companies, law firms and many more.
Many Williams, Regional Vice President of Lynd
Stephen Gordon, DO; St. Lukes Medical Group; Women’s Health South
Laura Beasley; Dawn Asset Management, LLC; Norman, OK 73072
Patricia, Property Manager, Monticello Village Apartment Homes
This technology lets us automatically know who is calling in to retrieve their message. Example; Bob calls in to Answer Advantage from his cell phone, the system will know it is Bob and log him in to listen to his waiting message. (Crazy-Cool technology, we KNOW you are dazzled)
Log on to our secure web portal to make on-call changes, listen to messages, print/view detailed reports and make customized changes to your account. (If you’re tech savvy, have fun with the portal. If not, then call the Answer Advantage rock stars and they'll get er’ done for you)
When your on-call staff connects back to the caller, you have the option to have the conversation recorded. We then package the recording and email it to your team.
(Are we dazzling you yet?)
Your on-call staff has the ability to “Direct Connect” back to the caller with our system while we protect your staff’s personal number. (Your on-call staff will FREAK over this feature)
The Answer Advantage team always makes it a top priority to have the correct staff for emergency calls. We take this VERY seriously. (Super, duper serious)
We're qualified, we're experienced and we're awesome.
3 Mar 97
Angela Razook age 23, operating under a licensing agreement with the founder of our original company, Inphonemation, opened a small office in only the Oklahoma Area providing service to Apartment communities only.
5 May 04
After the founder and partners sold the original company Inphonemation. Angela kept Inphonemation growing in the Oklahoma City area growing at a rapid pace with Apartment Communities.
2 Jun 06
ANSWER ADVANTAGE IS FOUNDED
Answer Advantage was born. With the passion and success of Inphonemation combined with new state of the art HIPPA compliant equipment, the company was ready to move to the next level.
7 Jul 13
In 2013 it was time for Answer Advantage to buy a new office building. The Answer Advantage corporate office was upgraded to larger offices to accommodate our rapid growth.
5 Aug 14
Answer Advantage is ecstatic to be a nationwide company providing service to thousands of Apartment Communities and Medical practices and enjoying all of their customers!
30 Mar 17
With a Fun, professional, energetic, enthusiastic team of six, Angela, Kim, Lynde, Mindy, Stefanie and Kelli, Answer Advantage is growing and providing the most personalized, customized fully automated answering service from coast to coast, we are ON A ROLL!
THERE'S NO TEAM QUITE LIKE US...